Arriving at the Spa
For your best experience, arrive ten to fifteen minutes prior to your appointment to give you time to unwind, complete forms, and enjoy a cool beverage.
We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hours notice when canceling or rescheduling appointments. Your services are guaranteed reservations reserved for you, because of that, full payment is required for the following conditions:
- Less than 24 hour notification to cancel or reschedule an appointment
- No Show or missed appointments
Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests who have appointments after you. We regret that arrivals may not receive extension of scheduled appointments.